Privacy Policy
Effective Date: April 21, 2026
At Tread & Wag, we respect your privacy and are committed to protecting your personal information. This policy explains what we collect, how we use it, and how we keep it safe.
What We Collect
When you use our website or services, we may collect:
- Contact details (name, email, phone number)
- Service address (for mobile fitness sessions and drop-in visits)
- Pet information (name, breed, age, health, behavior notes)
- Home access instructions (for drop-in care or fitness sessions when homeowner is not home)
- Emergency contact information
- Payment details (processed securely through third-party providers)
- Website usage data (cookies, analytics)
How We Use Your Information
We use your information to:
- Schedule and provide fitness sessions and drop-in pet care services
- Access your home safely for scheduled visits
- Communicate about appointments, updates, and care notes
- Retain booking and cancellation history as part of your service records
- Send promotions or offers (you can opt out anytime)
- Improve our services and website experience
- Process payments securely
How We Protect Your Information
We implement reasonable security measures to protect your data. Payment information is handled by secure third-party processors — we do not store full payment details.
Cookies & Tracking
Our website may use cookies and analytics tools to understand how visitors use our site and improve user experience.
Sharing Your Information
We do not sell your personal information. We may share data with trusted third parties only when necessary to:
- Process payments
- Operate our website
- Provide scheduled services
Your Choices
You may:
- Request access to your data
- Ask us to update or delete your information
- Unsubscribe from marketing communications
Contact us at: treadandwag@gmail.com
Updates to This Policy
We may update this policy occasionally. Any changes will be posted on this page.